Special Applications

Automated Attendant

Our Auto Attendant service is designed to answer incoming calls and allow the callers to be connected to the proper person. Auto Attendant can be used as the primary answering service where a company has no full time receptionist. Combined with a Personal Message Center for each employee, all calls are answered 24 hours a day. For more information go to rosiethereceptionist.com

Virtual Office

Similar to Auto Attendant, our Virtual Office service offers the caller options to be directed to employees who are physically located in different locations, such as employees who work out of their homes. Or, it is ideal for the individual who wants to give callers the option to reach them on their cell phone at the touch of a button. This service can be enhanced with a variety of options, some of which are described herein. For more information go to rosiethereceptionist.com

Busy Queue Service

This service takes calls when all of your lines are busy and allows the caller to either leave a message, or listen to 30-40 seconds of music and then it will try your lines again. Besides allowing the caller choices (instead of hearing a busy tone when all of your lines are busy), an occasional report will give you an indication of whether you have too many telephone lines, or too few.

Unified Office

DataVoice Technology can unify your fax, voice and e-mail messages into one universal in-box.

Disaster Recovery

Telephone lines can still function during an electrical outage-telephone systems do not.

During an electrical outage calls can still reach your telephone lines, you just cannot answer them since the telephone system itself is out. DataVoice Technology can help you set up a telephone disaster recovery plan whereby all calls are forwarded to DataVoice Technology voice messaging server allowing you to inform callers about what is going on and to take messages. And, we can also receive your faxes as well.

DataVoice Technology's disaster recovery service is available from anywhere in the U.S. For a small annual fee, you can ensure your customers can still get through during an emergency. Plan ahead and call DataVoice Technology today.

Message Distribution

With this service incoming calls are routed to different voice mailboxes in a "circular" fashion. Great for distributing calls from an ad to each of your salespeople.

Question and Answer

With this service the caller's are prompted to answer questions. After each answer, the next question is asked. Great for surveys, order processing or as a Prescription Hotline for Doctors.

Call Return

Allows you to return calls, or make calls, from your voice mailbox. It bypasses anonymous call rejection and does not transmit any usable phone number on caller ID units.

Ring Through

Forwards calls to another phone number, can be set to forward with or without a greeting. Great application to track advertising (see yellow page app below).

DO YOU KNOW THE ANSWERS TO THESE QUESTIONS?

• How many Sales or Service Calls is your business getting every month?
• Is your Yellow Page Ad, or other advertising, generating the business volume you want?
• Are you getting your money's worth from your advertising dollars?

If you were using our Yellow Page Service you would!
It counts your advertising response calls and lets you know EXACTLY how many calls you are getting every month. Then you can use that information to determine the cost effectiveness of a particular advertising resource, whether it be the Yellow Pages, other type of print advertising, radio advertising, etc.

Voice Recognition

Coming soon!